Friday, 12 April 2013

Housekeeping

Housekeeping for our bed and breakfast, Warrawong Lodge (see www.warrawonglodge.com), was always going to be my least favourite aspect of running a B&B. A friend asked me "why would you want to make beds for other people?". I don't.
Since our house/B&B is new, it is easier to clean and maintain than an older house. Surfaces are new, not stained, and flush, all of which makes cleaning faster. In planning the guest rooms, we steered clear of fussy finishes which would collect dust and dirt and be harder to clean. Tapware and the vanity have clean, modern lines.
We automate if possible. I love our LG robotic vacuum cleaner. It cleans our large lounge room and kitchen each evening.  It keeps the floor clean, and results in a reduction of dust. We pick it up and use it in the guest rooms and our own suite.
Most importantly, we have help. Micky is our current helper for housekeeping. She works hard, is thorough, and does not need supervision. I shift chairs when mopping: Micky moves all the chairs out of the room, and then mops. Micky is terrific.
I have written cleaning procedures, and a checklist for inspection of the guest rooms. The checklist is essential in having consistent setup for the guest rooms, and for knowing the guest room is clean when guests walk in.
For me, a clean hotel room is an absolute requirement and we reckon our guests have the same expectation. There will be no cringing at seeing one's room at Warrawong Lodge (www.warrawonglodge.com). Guest rooms are completely clean so guests are completely comfortable.

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